Why is Basic Sales Training right for you?
> You will prepare for the theoretical and practical aspects of working as a sales assistant.
> You will draft an application letter for a job in sales.
What are the prerequisites for the Basic Sales Training programme?
> You have good German skills (level B1) and are able to understand Swiss German.
> You are available to work during store hours (until 8.00 p.m.) and on Saturdays.
> You have a current version of all the documents needed to apply for a job.
What exactly do you learn in this course?
> How to interact with customers
> Fundamental communication skills
> The basics of working as a cashier
> Merchandise presentation
> Product knowledge
> The demands of and opportunities in sales work
> Your rights and duties at the workplace
> How to handle stress and physical strain
> How to write a letter of application for a job in sales
Tests and certificates
> Course certificate for an 80% rate of attendance
> Written tests at the end of the first week to assess your knowledge of sales theory
> Final internship evaluation report, written by the store Manager
What sets our courses apart?
> Practical lessons: you learn through real-life examples.
> Interaction: we emphasize communication and student involvement.
> Student focus: we adapt to your learning pace–from the first day to the last.
> Need-orientation: you determine your learning process. We support you.
> Variety: you learn alone, in pairs and in groups with various media.
> Flexibility: we offer individual tutoring on request.
More valuable information
> You learn together with a maximum of 15 other course participants.
> We recommend 3-5 hours of independent study a week.
K5 helps you successfully learn German – customized to your needs.