Basic Sales Training
Are you looking for a job in sales? Then K5's Basic Sales Training programme, which includes hands-on sales experience, is right for you. After a week of learning sales basics in an intensive course, you will complete a four-week internship to gain practical experience. This programme increases your chances of entering or re-entering the sales sector and is offered times a year.
Course: Basic Sales Training
Course length: 5 weeks (a one-week course and a four-week internship, which includes a two-day cashier course)
Course times: Monday to Friday, 9.00–11.30 a.m. and 1.00–4.30 p.m.
Internship times: according to the store's schedule, can include Saturdays
Cashier Course: 2 days, 8.00 a.m.–6.00 p.m.
Course fees: CHF 2,000.–
Registration cannot be confirmed until you meet with the programme director. If you are interested in this course, please fill out the online contact form below so we can arrange an appointment with you.
Interested? Click on additional course information for more details and course requirements.
Why is Basic Sales Training right for you?
> You will prepare for the theoretical and practical aspects of working as a sales assistant.
> You will draft an application letter for a job in sales.
What are the prerequisites for the Basic Sales Training programme?
> You have good German skills (level B1) and are able to understand Swiss German.
> You are available to work during store hours (until 8.00 p.m.) and on Saturdays.
> You have a current version of all the documents needed to apply for a job.
What exactly do you learn in this course?
> How to interact with customers
> Fundamental communication skills
> The basics of working as a cashier
> Merchandise presentation
> Product knowledge
> The demands of and opportunities in sales work
> Your rights and duties at the workplace
> How to handle stress and physical strain
> How to write a letter of application for a job in sales
Tests and certificates
> Written tests at the end of the first week to assess your knowledge of sales theory
> Course certificate for an 80% rate of attendance
> Final internship evaluation report, written by the store Manager
What sets our courses apart?
> Practical lessons: participants learn through real-life examples.
> Interaction: we emphasize communication and student involvement.
> Student-focus: we adapt to your learning pace–from the first day to the last.
> Need-orientation: you determine your learning process. We support you.
> Variety: you learn alone, in pairs and in groups with various media.
> Flexibility: we offer individual tutoring on request.
More valuable information
> You learn together with a maximum of 16 other course participants.
> We recommend 3-5 hours of independent study a week.
K5 helps you successfully learn German–customized to your needs.
A written confirmation of participation will be issued at the end of the programme if a participant has finished the programme. This confirmation includes the programme’s content, dates and number of lessons.
Course fees may be paid in instalments. The first instalment is due when the course begins. Course fees must be paid in full before the end of the course.
Registration can be cancelled at no cost up until one week before the programme begins. After this time, the full fees will be charged.
Due to the current corona pandemic, the K5 Basler Kurszentrum may be obliged to implement protective measures (e.g. keeping your distance). By registering for the course, the course participant confirms that the K5 Basler Kurszentrum is authorized to undertake/ adapt appropriate measures in the course structure if necessary, for example the rearrangement of face-to-face lessons to distance learning.
In order for the participants to be able to participate in distance learning, they must have appropriate digital devices (computer, tablet) and an Internet connection and be able to use them (including downloading, for example Video conference apps etc.). Responsibility in this regard rests with the participant. Loan devices are available in limited numbers from the K5.
The course costs remain owed in full in the aforementioned measures. Lessons in distance learning are rated as class attendance.
In addition, K5 Basler Kurszentrum is authorized to exclude participants from the course if thereby official instructions are implemented. Examples include:
- Participants who show signs of illness and /or who dod not or only insufficiently implement the official hygiene measures
- Participants who belong to a risk group according to the Federal Office of Public Health
- Participants who have to isolate themselves according to the Federal Office of Public Health or a medical prescription
The course costs remain owed in full in the aforementioned measures.
Furthermore, the K5 Basler Kurszentrum is entitled to pass on contact details of participants to cantonal authorities in connection with the corona pandemic (e.g. for contact tracing).