Basic Sales Training

Why is Basic Sales Training right for you?

• They prepare themselves theoretically and practically for a career as a salesperson.
• > You will draft an application letter for a job in sales.

What are the prerequisites for the Basic Sales Training programme?

• You have a good command of German (B1) and understand Swiss German.
• > You are available to work during store hours (until 8.00 p.m.) and on Saturdays.
• > You have a current version of all the documents needed to apply for a job.

What exactly do you learn in this course?

• Dealing with customers
• Basics of communication
• Introduction to working at the cash desk
• Presentation of goods
• Merchandise knowledge
• Requirements and opportunities in sales
• Rights and obligations in the workplace
• Dealing with stress and physical strain
• Cover letter for a job in sales

Tests and certificates

• Course certificate for 80% attendance
• > Written tests at the end of the first week to assess your knowledge of sales theory
• > Final internship evaluation report, written by the store Manager

What sets our courses apart?

• > Practical lessons: you learn through real-life examples.
• > Interaction: we emphasize communication and student involvement.
• > Student focus: we adapt to your learning pace–from the first day to the last.
• > Need-orientation: you determine your learning process. We support you.
• > Variety: you learn alone, in pairs and in groups with various media.
• > Flexibility: we offer individual tutoring on request.

More valuable information

• You learn together with a maximum of 16 other course participants.
• > We recommend 3-5 hours of independent study a week.

K5 helps you successfully learn German – customized to your needs.

A written confirmation of participation will be issued at the end of the programme if a participant has finished the programme. This confirmation includes the programme’s content, dates and number of lessons.

Installment payments are possible. The first installment is due at the start of the course. The entire course fee must be paid by the end of the course.

One Deregistration up to one week before the start of the course is free of charge. After that, the full price will be charged.